1. About This Policy

Your privacy matters to us, and we are committed to keeping your personal information safe.

This policy explains how we collect, use, and protect your information when you visit our website or book our services, including Nail Art & Enhancement Studio, Signature Pedicure Therapies, and Luxury Manicure Rituals.

By using our website or services, you agree to the terms outlined here.

2. What Information We Collect

We may collect the following types of information:

a. Basic Personal Details

• Full name
• Email address
• Phone number
• Date of birth

b. Appointment & Service Details

• Booking information
• Service history
• Preferences and feedback

c. Health & Safety Information

• Allergies or sensitivities
• Nail or skin conditions
• Any relevant medical details necessary for providing services safely

d. Payment Information

• Billing details processed securely through third-party payment providers. We do not store full card details.

e. Technical Information

• IP address
• Device and browser type
• Website activity collected through cookies

3. How We Use Your Information

We use your information to:

• Manage your bookings and appointments
• Provide personalised services and recommendations
• Send confirmations, reminders, and updates
• Improve our services and customer experience
• Process payments securely
• Meet applicable legal or regulatory requirements

4. Health Information

Any health-related information you share is used only to:

• Help ensure your nail, manicure, or pedicure service can be provided safely
• Customise services based on your individual needs

This information is treated as confidential and handled with appropriate care.

5. Sharing Your Information

We do not sell or rent your personal data.

We may share your information with:

• Trusted service providers, such as payment systems or booking platforms
• Our authorised staff where necessary to provide your booked services
• Legal or regulatory authorities where required by applicable law

Third-party providers that process personal information on our behalf are expected to protect it appropriately.

6. Keeping Your Data Safe

We take reasonable steps to protect your personal information, including:

• Using appropriate secure systems and encryption where applicable
• Limiting access to sensitive information
• Regular monitoring of our systems

While we take reasonable measures to protect your information, no online system or method of electronic storage can be guaranteed to be completely secure.

7. How Long We Keep Your Data

We keep your personal information only for as long as reasonably necessary to:

• Provide and manage our services
• Maintain necessary business and transaction records
• Meet applicable legal, tax, or regulatory obligations

8. Your Rights

Depending on your location and applicable law, you may have the right to:

• Access your personal information
• Correct inaccurate or incomplete information
• Request deletion of your personal information where applicable
• Opt out of marketing communications

To make a request, please contact us at admin@yakunaesthethic.com.

9. Cookies

Our website may use cookies to:

• Improve your browsing experience
• Understand website traffic and usage
• Remember your preferences

You can disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.

10. External Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, security, or content of those external websites.

11. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page and will take effect once the updated policy is published.

12. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us at: admin@yakunaesthethic.com