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  • Delivery Policy

    Delivery Policy

    Delivery Policy

    1. About Our Services

    We provide a range of professional nail and beauty services, including Nail Art & Enhancement Studio, Signature Pedicure Therapies, and Luxury Manicure Rituals.

    As we provide in-person services, “delivery” refers to how your appointment is scheduled and how your selected service is carried out at our salon.

    2. Appointment Confirmation

    Once you book an appointment, you will receive a confirmation via email.

    Your booking is only confirmed after you receive this confirmation and complete any required payment.

    3. How Services Are Delivered

    All services are provided in person at our salon unless stated otherwise.

    Your selected nail, manicure, or pedicure service will take place on the date and time you booked.

    The duration of your appointment may vary depending on the selected service and your individual requirements.

    4. Arrival Guidelines

    Please arrive 10–15 minutes before your scheduled appointment.

    If you arrive late, your service time may be shortened or your appointment may need to be rescheduled.

    This helps us remain on schedule and provide every client with the appropriate time and attention.

    5. Rescheduling Appointments

    You can reschedule your appointment by giving us at least 48 hours’ notice.

    We will do our best to offer you an alternative date and time, depending on availability.

    6. Missed Appointments

    If you miss your appointment without providing the required notice, your deposit may be forfeited.

    You may also be charged fully or partially for the booked service, where applicable.

    7. Service Availability

    All bookings depend on staff availability, equipment, and available appointment times.

    We may need to reschedule or cancel an appointment due to staff availability, maintenance or technical issues, operational requirements, or unexpected circumstances.

    If this happens, we will inform you as soon as reasonably possible and offer an alternative appointment time where available.

    8. Before Your Appointment

    To help ensure that your selected service is appropriate and can be performed safely, you may be asked to provide relevant information about your nails, skin, allergies, sensitivities, or other applicable conditions.

    If complete or accurate information is not provided, we may need to modify, postpone, or decline the service where appropriate.

    9. After Your Service

    Depending on your nail, manicure, or pedicure service, we may provide you with relevant aftercare instructions.

    Results may vary depending on individual nail or skin condition, lifestyle, the service performed, and how closely the recommended aftercare instructions are followed.

    10. Contact

    If you have any questions about your booking, appointment, or service, please contact us at: admin@yakunaesthethic.com